Terms and Conditions

 

Legal Notice

 

Acording to the  34/2002 law dating 11th July of `Servicios de la Sociedad de la Información y de Comercio Electrónico´, we present the legal information pertaining to MUCHOLARALA´s company holder and the domain www.mucholarala.com:

 

IRIA FLAVIA OLIVARES ASBELL

NIF: 30547951-H

Address: Urb. Bel Air Park 51, Estepona, Málaga 29688

E-mail : info@mucholarala.com

 

This legal notice regulates the access and use of the services on the website that the owner of www.mucholarala.com makes available to Internet users.

Mucholarala may change at any time and without notice the design or presentation of the website and their contents.

The use of this website implies full acceptance of the terms and conditions contained in this notice for the version published by the owner at the time the user accesses the website.

The owner hereby informs the user that these general conditions are subject to change without prior notice. Consequently the user must carefully read the terms and conditions in each of the occasions he/she proceeds to use the website, as there may be modifications.

Mucholarala does not assume any liability for the incorrect, inappropriate or illicit use of the information appearing on the website www.mucholarala.com with the limits established by law.

The General Terms and Conditions of Usage and other legal conditions on this website are governed in each of its clauses by the Spanish law.

 

Privacy Policy

The data collected from registered users through the forms provided on this website is for the sole purpose of providing the user with the service of marketing and sale of clothing and accessories offered in this website.

It is understood by the user that the submission of any personal information using the electronic forms on this website is under the consent of the sender for the automated processing of data, with the purpose described above.

The owner maintains the levels of security of personal data´s protection established by the `Real Decreto´ 1720/2007 on 21st December, whereby the owner complies with the `Reglamento de desarrollo de la Ley Orgánica´ 15/1999 (13th December), on the protection of personal data, having established all available technical methods at the owner´s disposal to prevent the loss, misuse, alteration, unauthorized access and theft of any data the user may provide through the website, without prejudice to inform the user that internet´s security measures are not impregnable. The owner agrees to comply with the duty of secrecy and confidentiality of personal data contained in the automated file under the law applicable.

The user may exercise the right of access, modification, cancellation and opposition of his/her personal data by writing to: info@mucholarala.com

 

Methods of payment

Bank transfer 

If you choose to pay by bank transfer, we will send you an e-mail with all the necessary information. Please indicate your order reference in the transfer.  The order will be processed within 48 hours upon receipt of the transfer.

 

Paypal

 If you choose to pay with Paypal just select Paypal on the payment panel and follow the onscreen instructions.

 

 

Shipping 

The cost of shipping is as specified during the process of purchase.

Delivery time will be the minimum possible from the moment of purchase (normally between 48 and 72 hours). Mucholarala cannot be held responsible for any delays due to causes beyond its power such as problems with the mailing company, strikes, accidents, etc.

If an item is not available at the time of purchase we will contact the customer via e-mail.

 Any costs applied by Customs Clearance are payable by the customer.

Returns

 Any returns shall be communicated within 10 days upon receipt of the order to info@mucholarala.com, indicating the reason.  If the item is being returned due to a fault, we will refund the amount in full including shipping costs, if not previously agreed on an exchange. If agreed on a change of item the cost of mailing the replacing item will be paid by the seller.    If the return or change is for any other reason the cost for the return and exchange will be the responsibility of the customer. The item/s should be returned with all its original packaging.

 

Returns and changes are normally processed within 7 days.  Refunds will be made using the same method of payment.

 

Claims and Complaints

Our customer service is at your disposal for any problems with your purchase in Mucholarala. Failure to reach an agreement that satisfies both parties the customer has the right to file a complaint at the local customer service office.

 

 


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